Return Policy

At MyGeekDeals, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may be eligible to request a return in accordance with the terms and conditions below.

Please review this Return Policy carefully before submitting a return request.

1. Return Period

Return requests should generally be submitted within 30 days of the delivery date.

To request a return, please contact our customer service team at [email protected] before sending any product back.

Returns sent without prior contact or approval may not be accepted.

2. Return Eligibility

To be eligible for a return, the product should generally meet the following conditions:

• The item must be unused or only minimally handled for inspection.
• The item must be in its original condition.
• The product should include its original packaging, accessories, manuals, and other included components, where applicable.
• The item must not have been damaged, modified, or altered after delivery.
• Proof of purchase or valid order information may be required.

We reserve the right to determine whether a returned product meets the applicable return requirements.

3. Non-Returnable Items

Certain products or situations may not qualify for return, including:

• Products that have been used, altered, or damaged after delivery
• Products damaged due to improper installation, handling, storage, or use
• Products missing original packaging or included components
• Products returned without prior authorization
• Return requests submitted after the applicable return period
• Products damaged due to normal wear and tear

4. Damaged, Defective, or Incorrect Items

If you receive a product that is damaged, defective, or different from the item you ordered, please contact us as soon as possible after delivery.

Please provide:

• Your order number
• A description of the issue
• Clear photographs or videos showing the product and any visible damage or defect
• Photographs of the packaging, if applicable

We will review the information and determine the appropriate resolution, which may include a replacement, refund, or other reasonable solution.

5. Return Shipping Costs

For returns due to a change of mind, personal preference, incorrect purchase selection, or other reasons not caused by a product defect or our error, the customer may be responsible for the return shipping costs.

If the return is due to an incorrect, damaged, or defective product attributable to us, we may provide an appropriate return solution in accordance with the circumstances.

6. Return Instructions

Do not send a product back to the business address listed on our website unless our customer service team has provided return instructions.

To request a return, please email:

[email protected]

Please include your order number and the reason for the return.

Our customer service team will provide further instructions if your return request is approved.

7. Refunds

Once an approved return has been received and inspected, we will determine whether the product qualifies for a refund.

If approved, the refund will generally be issued to the original payment method.

Please allow reasonable processing time for the refund to be completed. The time required for the refunded amount to appear in your account may also depend on your bank, credit card company, or payment provider.

Original shipping charges, if any, may not be refundable unless otherwise required by applicable law or the return is due to an error, defect, or other circumstance attributable to us.

8. Exchanges

If you receive a defective, damaged, or incorrect product, please contact us at [email protected].

Depending on product availability and the circumstances of the issue, we may offer a replacement or another appropriate resolution.

9. Refused or Undeliverable Returns

Customers are responsible for properly packaging and shipping approved returns according to the instructions provided by our customer service team.

Returns that are lost, damaged during return shipping due to inadequate packaging, or otherwise not received may not qualify for a refund.

10. Policy Updates

We reserve the right to modify, update, or revise this Return Policy from time to time.

Any updated terms will be published on the MyGeekDeals website and will become effective when posted, unless otherwise stated.

11. Contact Us

If you have any questions about our Return Policy or would like to request a return, please contact us:

MyGeekDeals

Operated and managed under the authorization of LAMP18 LLC

Authorized Representative:
赵金金

FEI/EIN Number:
33-2240028

Business Address:
4101 PINE TREE DRIVE
APT 1616
MIAMI BEACH, FL 33140
United States

Customer Service Email:
[email protected]